Terms of Service

1. Acceptance of Terms

By creating an account, requesting a reading, purchasing a paid report, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service. Where applicable law requires a separate affirmative consent for a particular matter, we will request it separately.

2. Eligibility - Adults Only

You must be at least 18 years old to use the Service. By using AvaSee, you represent and warrant that you are 18 or older. The Service is not offered to minors, and you may not use the Service to submit personal information about a minor for a reading.

3. Description and Nature of the Service

AvaSee provides personalized self-reflection, personal-insight, philosophical, and entertainment content based on information you choose to provide, such as your date, time, and place of birth and a question or concern you submit. The Service may use astrology, the Eight Characters (Ba Zi), philosophical frameworks, and artificial intelligence to generate reports and related content.

AvaSee is not a medical, psychological, psychiatric, financial, investment, legal, or other professional service. We do not diagnose, treat, counsel, prescribe, or provide professional advice. Reports and interpretations are intended for self-reflection, personal exploration, and entertainment only.

AI-generated or AI-assisted content may be inaccurate, incomplete, inconsistent, or unsuitable for your circumstances. Do not make significant medical, mental-health, legal, financial, safety, relationship, employment, or other life decisions solely on the basis of AvaSee content. You remain responsible for your own decisions and should seek qualified professional assistance when appropriate.

If you believe you are in immediate danger or are experiencing a mental-health emergency, contact local emergency services or an appropriate crisis service in your region.

4. Account Registration and Security

If you create an account, you agree to:

• Provide information that is accurate and not intentionally misleading.
• Maintain the confidentiality and security of your login credentials and authentication methods.
• Notify us promptly if you become aware of unauthorized access to your account.
• Accept responsibility for activity under your account to the extent permitted by applicable law.

We may suspend or restrict accounts where reasonably necessary to protect the Service, investigate abuse, address security risks, or enforce these Terms.

5. Your Inputs and Sensitive Content

You retain any rights you have in the information and text you submit to AvaSee, including your birth information and personal question ("User Input"). You grant AvaSee a limited, non-exclusive license to process, reproduce, transmit, and technically transform User Input only as reasonably necessary to provide, secure, maintain, and support the Service, comply with law, and carry out any additional use that you specifically authorize.

Your question may contain sensitive or private information. You choose what to submit. Where applicable law requires explicit consent for special-category data, AvaSee will request that consent before processing such information for the requested reading.

You must not submit another person's personal information, including birth information or private circumstances, unless you have a lawful basis and that person's knowledge and permission. You must not submit information about minors.

6. User Conduct

You agree not to:

• Use the Service for an unlawful, fraudulent, abusive, or harmful purpose.
• Attempt to gain unauthorized access to the Service, another account, or related systems.
• Circumvent rate limits, security measures, access controls, or payment controls.
• Use bots, scrapers, automated extraction tools, or similar methods to access or copy the Service except where we expressly permit it.
• Upload or transmit malware, malicious code, or content intended to interfere with the Service.
• Impersonate another person or misrepresent your identity in a way that is fraudulent or harmful.
• Submit content that you do not have the right to provide or that unlawfully infringes another person's rights.
• Use AvaSee output to provide or market regulated professional services in a manner that falsely suggests AvaSee has provided medical, psychological, legal, financial, or other licensed professional advice.

7. Paid Reports, Payments, and Billing

AvaSee may offer paid, personalized digital reports or other one-time paid features. The price and applicable product details will be shown before purchase.

Payment transactions are processed by Lemon Squeezy, our authorized reseller and Merchant of Record. When you complete a purchase, Lemon Squeezy's applicable buyer terms and payment terms also govern the payment transaction. AvaSee does not store your full payment-card number, CVV, or bank-account details.

We may change prices for future purchases at any time. A price change does not retroactively change the price of a purchase you already completed.

8. Digital Content, Withdrawal Rights, and Refunds

Paid AvaSee reports are personalized digital content generated for you. Because generation may begin immediately after purchase, your statutory cancellation or withdrawal rights may be affected once performance begins.

Where applicable law requires it, before immediate generation begins you will be asked to expressly request or consent to immediate performance and acknowledge that you may lose a statutory right of withdrawal once the digital content begins to be supplied or is fully performed, as applicable. Nothing in these Terms limits any mandatory consumer right that cannot lawfully be waived.

Subject to applicable law:

• If generation of your paid report has not begun and you request cancellation within 14 days of purchase, you may request a refund by contacting hello@avasee.ai.
• Once personalized report generation has begun or the report has been generated and delivered, the purchase is generally non-refundable because the personalized digital service has been performed, except where applicable law requires a refund or where AvaSee or the Merchant of Record determines that a refund is appropriate due to a technical failure, duplicate charge, or similar issue.
• Refund requests may be reviewed for fraud or abuse. Approved refunds are processed through the Merchant of Record or applicable payment channel.

9. Intellectual Property and Your Personalized Report

The AvaSee platform, website design, software, branding, logos, fixed site content, prompts and workflow structure, report-generation system, and other materials created or licensed by AvaSee are owned by AvaSee or its licensors and are protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal, non-commercial purposes.

For a personalized report generated for you, you may read, save, print, and share reasonable excerpts or copies for your own personal, non-commercial use. You may not resell reports, systematically republish AvaSee content, copy the Service to create a competing product, or commercially exploit AvaSee's proprietary materials without our written permission.

Because reports are generated or assisted by AI, output may not be unique. Other users may receive similar ideas, structures, or wording, and we do not guarantee that every part of a generated report is eligible for copyright or other intellectual-property protection in every jurisdiction.

10. Privacy

Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information and is incorporated into these Terms by reference. Please review it before using the Service.

11. Availability, Changes, and Third-Party Services

The Service depends on third-party infrastructure, payment services, and AI providers. Features, models, response times, or availability may change from time to time. We may modify, suspend, or discontinue part of the Service where reasonably necessary for product, security, legal, or operational reasons.

Where a material change affects a paid feature you have already purchased but not yet received, we will provide an appropriate remedy required by applicable law. We are not responsible for outages or failures caused by third-party services beyond our reasonable control, except to the extent liability cannot be excluded by law.

12. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Service is provided on an "as is" and "as available" basis. AvaSee disclaims warranties and conditions that may lawfully be disclaimed, including implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, accuracy, and uninterrupted availability.

We do not warrant that any astrological, philosophical, AI-generated, or other interpretation is objectively true, predictive, complete, or suitable for a particular purpose. Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot be excluded under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, AvaSee will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages, or for loss of profits, business opportunity, goodwill, or data, arising from or related to the Service.

To the fullest extent permitted by law, AvaSee's aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of (a) the amount you paid for AvaSee products or services during the 12 months before the event giving rise to the claim, or (b) US $100.

The limitations in this section do not apply to liability that cannot lawfully be limited or excluded, including where applicable liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, gross negligence or willful misconduct, or mandatory consumer rights.

14. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate access if we reasonably believe you have materially violated these Terms, created a security or legal risk, engaged in fraud or abuse, or if we are required to do so by law.

Where reasonably practicable and legally permitted, we may provide notice before terminating an account for reasons other than urgent security, fraud, abuse, or legal requirements. Sections that by their nature should survive termination, including intellectual-property, disclaimer, liability, dispute, and payment provisions, will survive.

15. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles, except that this choice of law does not deprive you of mandatory consumer protections that apply to you under the law of your habitual residence and cannot lawfully be waived by contract.

If a dispute arises, please contact hello@avasee.ai first and give us a reasonable opportunity to resolve it informally. If the dispute is not resolved, the courts of Hong Kong will have non-exclusive jurisdiction, except where applicable consumer law gives you the right to bring a claim in the courts or dispute-resolution bodies of another jurisdiction.

16. Changes to These Terms

We may update these Terms from time to time. We will change the "Last Updated" date when we do. For material changes, we will provide notice where required by law, such as by email or through the Service, and we will request affirmative agreement where applicable law requires it. Changes will not retroactively reduce rights in a completed purchase where doing so would be unlawful.

17. Miscellaneous

If any provision of these Terms is found unenforceable, the remaining provisions will remain in effect to the extent permitted by law. Our failure to enforce a provision is not a waiver of that provision. You may not transfer your account or assign these Terms without our consent, except where applicable law provides otherwise. We may transfer these Terms as part of a bona fide reorganization, financing, merger, acquisition, or sale of all or part of AvaSee, subject to applicable law.

18. Contact

Operator: Yuanbo Chen (Chen Yuanbo), trading as AvaSee

Business contact address: Building 6, Innovation Mill Phase 3, Lane 99, Haiji 6th Road, Pudong New Area, Shanghai, China.

Email: hello@avasee.ai

Website: avasee.ai